Getting Started3 min read

Creating an Organization

Livestork organisations are provisioned by our team after a short review. This guide walks you through requesting access and completing your initial setup.

Overview

Livestork uses an admin-managed onboarding model. Rather than a self-service sign-up, you submit a trial request and our team reviews it before provisioning your account. This ensures the platform is configured correctly for your farm type from day one.

The review process typically takes one business day. Once approved, you will receive credentials for an admin account with full access to your new organisation.

What happens during review?

Our team verifies that Livestork is a good fit for your operation and pre-configures a few settings based on your stated farm type. This saves you time during setup and ensures sensible defaults.

Requesting an organization

Complete the following steps to request a Livestork organisation:

  1. 1

    Visit the trial request page

    Go to livestork.com/trial and complete the request form with your organisation name, business type, contact information, and estimated farm size.

  2. 2

    Submit your request

    Our team will review your submission within one business day. You will receive a confirmation email immediately after submitting.

  3. 3

    Receive your credentials

    Once approved, you will receive a welcome email with your organisation URL, admin account email, and a temporary password.

  4. 4

    Set your permanent password

    Log in using your temporary credentials and follow the prompt to set a secure permanent password before your first session begins.

After approval

Your welcome email will contain:

  • Your organisation URL (e.g. app.livestork.com)
  • Your admin account email address
  • A temporary password valid for 48 hours
  • A link to this documentation and the onboarding guide

Temporary password expiry

Your temporary password expires after 48 hours. If it expires before you log in, contact support@livestork.com and we will issue a new one promptly.

Initial configuration

After logging in for the first time, we recommend completing these setup steps before inviting your team:

  1. 1

    Update your organisation profile

    Navigate to Administration > Settings and fill in your organisation name, logo, address, and contact details.

  2. 2

    Configure branding

    Upload your logo and set your primary colour for use on invoices, statements, and exported documents.

  3. 3

    Invite your team

    Go to Administration > Users and send invitations to your team members. Assign each person an appropriate role.

  4. 4

    Set up your first farm site

    If you manage multiple locations, create additional farm sites under Administration > Sites (Enterprise accounts only).

Tip

The Onboarding Guide provides a recommended implementation sequence for getting fully set up within your first 30 days.